Average Rating: With 1 Customer Reviews
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Broke after one use
Submitted on Tuesday, December 17, 2019
Strengths of the product
Weaknesses of the product
Malfunctioned and had to be destroyed
It was only used once and upon trying to remove the laptop from where it was locked, I found that the combination no longer opened the lock. I contacted Startech and they showed me how to destroy the lock to get it off the computer. The process is quick and easy with a drill. They said they would send me a replacement months ago but never got back to me to get my address, they just said 'Don't worry, we will take care of it.' I will never buy any Startech products again because of this experience.