G502 Hero RGB Gaming Mouse, Black
Review Submitted!
Your product review has been submitted! Our moderation team will take a look and if meets our submission guidelines you should see it online shortly.
Friday, December 3, 2021
By: RB
From: Calgary
Strengths:
Nice Design
Weaknesses:
Lousy Switches
Additional Comments:
Great design and works well ... when it works.
Switches started failing after 1 year of light use (no gaming). Click and drag is no longer possible.
Overall, I expected better from Logitech and at this price point.
Wednesday, December 1, 2021
By: Jon
From: Calgary
Strengths:
Super comfortable and was initially a fantastic mouse. Scroll wheel is great, super responsive, everything I wanted in a mouse.
Weaknesses:
Durability. This thing simply is not made to last. This thing barely lasted a year and now the left button is double clicking.
Additional Comments:
As others have said, the quality simply isn't there. This mouse WILL break on you within the first year or so.
Friday, July 30, 2021
By: Justin
From: Saskatoon
Strengths:
Overall this is a great mouse. i enjoy the ergonomics.
Weaknesses:
Bad software
Poor durability, the left switch is failing after 1 year of light use.
Additional Comments:
In summary this is an overall great mouse plagued by poor durability, after 1 year of light use, I can no longer drag windows across my screen or drag and drop files without the mouse dropping input causing me to drop files in the wrong folders, and struggling to shuffle windows around the desktop. Judging by other ME reviews and other complaints I've seen on the internet, this is a common issue with the new 50M Omron switches Logitech decided to go with for this model. I would avoid buying anything with these switches as they seem to have a QC issue
Tuesday, July 6, 2021
By: Tamara
From: Lancaster Park
Monday, July 5, 2021
By: Jeremy
From: Calgary
Additional Comments:
I saw all these bad reviews, which left me scratching my head. I bought this as soon as it came to market and it has lasted all these years, no problems. It's a little cosmetically worn now, but works just like the day I took it out of the box. I play a lot of league and I click like crazy during games. My right finger is clicking constantly even if I'm just moving somewhere. I have had 0 problems.
Sunday, May 9, 2021
By: Mykel
From: Calgary
Strengths:
Good mouse all around, when it is working. Good weight and feel. Love the Logitech app.
Weaknesses:
1) The quality of the click sensors is very poor.
This is my second mouse of the kind. I bought the first one in November 2019. I had to replace it in May 2020 because of left and right click problems. The mouse would double click on single clicks, fail to hold clicks. It was infuriating. I warrantied the first one and it was all fine.... Until April 2020. The replacement mouse started to fail again. I am still under warranty, however, problem #2 affects my ability to solve my issue.
2) The Logitech website is terrible. The link to file a warrantly claim doesn't work. I posted it on the forums and they sent me a link to the page with the broken button. Other customers with the same issue also replied to my forum post. This is clearly a site wide problem. It is frustrating to say the least.
Additional Comments:
Only buy this mouse if you want a good gaming mouse for 6 months only.
Wednesday, April 21, 2021
By: Scott
From: Hamilton
Strengths:
Great feeling mouse, fits my hand well and I have average size hands.
DPI indicator on the side of the mouse to let you know at a glance which setting you're on.
Quick change DPI buttons on the size of the left click for quick change on the fly.
Has weights to adjust the feel of the mouse (I think out of the box it's not very light to begin with but I never felt it was "heavy").
Unlockable scroll wheel for infinite scroll if you want.
Weaknesses:
Very rarely happened but a few times I hit the DPI buttons on the side because they are right next to the left click button.
Left click button starting to go after only 14 months of use.
Only 1 year warranty for a higher-end mouse.
Additional Comments:
Overall a good mouse, I've really liked it but unfortunately after only 14 months of use the left click button is starting to fail. I cannot game with it reliably because sometimes it works and sometimes I need to press hard and further back on the button for it to register the click. It only comes with a 1 year warranty so do yourself the favour and get the direct replacement warranty for the extra few bucks. As an daily gamer I will do this for the next mouse and keyboard after this one because I go through mice every 12-18 months (and I'm not rough on them either, companies just make cheap junk nowadays).
Tuesday, April 13, 2021
By: Landon
From: Calgary
Thursday, April 8, 2021
By: Daren
From: Winnipeg MB
Strengths:
Mouse feels nice in the hand, the adjustable weight is a great and the RGB is fairly subtle whilst still being noticeable.
Weaknesses:
Switch quality in the mouse buttons is dreadful, many people out there have experienced this issue.
Had this mouse for just over a year, it really hasn't seen a great deal of use in that time and already the left mouse button isn't functioning correctly. Occasionally will not register clicks and when holding the mouse button down (click and drag) it will release whilst the button is still being held.
Most of the Logitech products I've owned have ben great, but given the cost of this mouse I'd recommend looking at something else.
Additional Comments:
No matter how many nice features something has if it fails at it's primary function it's not a good product.