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Saturday, March 06, 2021
It was good when I bought it.
After a year the left mouse button will no longer correctly respond to my commands. I've had to warranty this twice with Logitech (RMA 06076266). It took 3 weeks for them to respond to my warranty request and a month to ship me a new mouse.
I'm done with Logitech
Saturday, March 21, 2020
By: Riley Iwamoto
The physical build quality is fantastic. The Bluetooth and Wireless options are thoughtful (I am currently using the bluetooth mode) although not a plus for me. I would prefer a wired model if it meant the price was lower and the tracking issue below was resolved. The ergonomics are soild. I really appreciate the two modes for the scroll wheel.
Often, and unpredictably, with no diagnosable pattern, it will simply stop tracking. Regardless of the surface it is on, the position on either of my monitors the cursor currently is, regardless of whether I am using the Bluetooth or Wireless USB mode, or how fast I am moving it, the cursor simply stops moving for one or two seconds. It will work fine for 15-30 minutes at a time but then have several fits of this behavior, stalling several times a minute. Driver and software updates don't fix this. You can imagine how this could ruin a gaming session (fortunately I play things that can be paused). It is also incredibly focus-breaking during productivity sessions. This is a fundamental dysfunction that cannot be ignored and really takes down an otherwise great mouse. It is certainly not acceptable for a $130 mouse and ruins what would be a 5 star review.
I bought this to replace my Razer Naga Hex V2, the side buttons of which were beginning to behave poorly. Being aware of Razer's declining reputation for build quality and reliability, I started hunting for an alternative to the Naga Trinity with 5-7 thumbside buttons. I don't play MOBA's or MMORPG's but find the numeric side buttons great for productivity in 3ds Max. Since so many have 12 or more side buttons - too many for me - my choices were limited. I chose this one because it seemed to be well reviewed and was what MemX had on the floor - I believe there is a competing Steelseries mouse that MemX doesn't carry. I'm giving it a 3 because otherwise it is an otherwise solid mouse that fits my use model and I want to give benefit of a doubt to Logitech; maybe I got a lemon or there is something peculiar about my system (USB issues?) that creates this problem beyond Logitech's control. For reference, my rig is built on an uncommon GA-7PXSL motherboard that Gigabyte discontinued very rapidly and has many other quirks. Regretably, I sat on this problem beyond the 7 day return period and may raise the issue to Logitech but, foolishly, otherwise continue to live with this issue.