Nice looking RGB with speed

Patriot Customer support is not very good. Be careful when exercising warranty issues. Leary of quality control

I bought two of these at separate times in 2019. I got Memory Express to install on the mobo and everything is fine. As I am putting my computer together, the heat shield from one side of the memory stick comes off. I thought "no big deal", I stick it back on. It stays for a bit, but comes off a few weeks later. I should have took it back to MemX, but instead I contacted Patriot - I wasn't thinking. Patriot was not apologetic in their email. They don't even say what I have to do. Instead, they just send me an RMA number with directions and imply that they will replace my memory. I clarify that they will replace via email. I pay for shipping at my cost ($18 with tracking via canada post). I am running on one set of memory during that time it was sent. They send me back a "new" set of memory (wasn't sealed in new packaging so it could have been refurbished), but I can't get it to work. I tried all sorts of combinations and then realize that the "VIPER" logo is upside down from the set that I already have. So now the aesthetics of my RGB mobo looks strange with the ram sticks with 2 facing one way while the other facing another way. I tell Patriot and they ask me to send again (at my cost). I decided to just leave it.