Western Digital 12TB My Cloud Home Duo NAS, White

MX69852 12TB My Cloud Home Duo NAS, White
MX69852 12TB My Cloud Home Duo NAS, White MX69852 12TB My Cloud Home Duo NAS, White MX69852 12TB My Cloud Home Duo NAS, White MX69852 12TB My Cloud Home Duo NAS, White

Product Info

Western Digital's New My Cloud Home Storage Device

Introducing a New Cloud That Plays By Your Rules
The all-new My Cloud Home storage device plugs directly into your Wi-Fi router at home so you can easily save, organize and control all your digital content in one central place and wirelessly access it all from anywhere.

One Central Place to Store and Organize Everything

Plenty of space to keep photos, videos and files from all your phones, tablets, computers and external storage devices, in one place at home. Just plug it into your Wi-Fi router and use your smartphone to set up. No computer necessary. No monthly fee required.

  • One central place to store all your content
  • Everything automatically saved twice with Mirror Mode
  • Quick and simple setup from your phone
  • On-the-go access with My Cloud Home app
  • Auto backup for photos and videos on your phone
  • USB port to import from external USB drives
  • File search to find content easily
  • Simple sharing with family and friends
  • Backup for all your PC and Mac computers


Mobile, On-The-Go Access

Use the My Cloud Home mobile app, desktop app or MyCloud.com to upload, access and share your favorite memories and stream videos saved on your My Cloud Home device anywhere you have an internet connection.

  • Auto Backup for Photos and Videos On Your Phone
  • USB Port to Import Photos and Videos from External Storage Devices
  • Desktop Sync
    Keep your favorite folders from your PC and Mac computers in continuous sync with the My Cloud Home device.
  • Smooth video playback anywhere
    Stream your personal videos anywhere, on any device, using the My Cloud Home mobile and desktop app or MyCloud.com

My Cloud Home Duo - Everything Saved Twice

My Cloud Home™ Duo comes equipped with two hard drives and is set to Mirror Mode (RAID 1), so all your photos, videos and files are stored on one drive and automatically duplicated onto the second drive for extra peace of mind.

Search to Find Content Easily

Quickly find photos, videos, movies and docs using easy-to-use search with the My Cloud Home mobile or desktop app, or on MyCloud.com

Individual, Private Spaces for Each User

Invite family and friends to create individual accounts. Each invited person can set up their own private space that only they have access to on the device. They can manage, access and share their content as they want.

Third-party Applications to Customize Your Way

Tailor your My Cloud Home device to fit your personal needs and preferences using downloadable services, including Plex Media Server™, Dropbox, Google Drive™, IFTTT and more.

Cloud Account Download to Keep Everything in One Place

Store everything in one place, even content in your favorite cloud accounts. Photos, videos and files from your cloud accounts are automatically downloaded to your My Cloud Home device, including Dropbox, Box, Google Drive™, Facebook and many more.

Auto Backup for All PCs and Mac Computers at Home

The My Cloud Home device has enormous capacity and plugs into your network to wirelessly back up every computer at home to one central place. It works seamlessly with Windows Backup and Time Machine software.

Password Protection

Help secure all your content from prying eyes by setting a unique password for your My Cloud Home account, along with a passcode and touch ID for your My Cloud Home mobile app.



System Requirements

  • Router w/ Internet Connection for Cloud Access
  • Operating Systems:
    • Android v4.4+
    • iOS 9+
    • Mac OS X Sierra, El Capitan, Yosemite or newer
    • Windows® 10, 8.x or 7 (64-bit only)
      (Windows® 7 64 bit only)


Part Number WDBMUT0120JWT-NESN
Capacity 2 x 6TB drives (5.9TB usable capacity in default RAID 1)
Supported RAID Levels: RAID 1, JBOD
Drive Bays 2
I/O Ports 1 x Gigabit Ethernet port
2 x USB 3.0 Type-A ports
LED Light LED indicator light
Temperature Operating: 5 ~ 35° C
Non-Operating: -20 ~ 65° C
Dimensions (LxWxH) 160 x 102 x 179 mm (6.3" x 4.02" x 7.05")
Weight 5.29 lbs (2.40 kg)

Package Contents

  • WD Western Digital My Cloud Home Duo Personal Cloud Storage, 12TB
  • Ethernet Cable
  • Power Supply and Cable
  • Quick Start Guide