MSI X399 GAMING PRO CARBON AC w/ DDR4 2666, 7.1 Audio, Triple M.2, GB LAN, 802.11ac, 4-Way Crossfire / SLI

MX67982 X399 GAMING PRO CARBON AC w/ DDR4 2666, 7.1 Audio, Triple M.2, GB LAN, 802.11ac, 4-Way Crossfire / SLI
MX67982 X399 GAMING PRO CARBON AC w/ DDR4 2666, 7.1 Audio, Triple M.2, GB LAN, 802.11ac, 4-Way Crossfire / SLI MX67982 X399 GAMING PRO CARBON AC w/ DDR4 2666, 7.1 Audio, Triple M.2, GB LAN, 802.11ac, 4-Way Crossfire / SLI MX67982 X399 GAMING PRO CARBON AC w/ DDR4 2666, 7.1 Audio, Triple M.2, GB LAN, 802.11ac, 4-Way Crossfire / SLI MX67982 X399 GAMING PRO CARBON AC w/ DDR4 2666, 7.1 Audio, Triple M.2, GB LAN, 802.11ac, 4-Way Crossfire / SLI

Customer Reviews

Average Rating: With 3 Customer Reviews

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  • 1

Followup to my first review

Submitted on Sunday, November 25, 2018
By Richard
From Edmonton

Strengths of the product

Great PCI-X layout Lots of SATA ports 3x M2 NVME slots Tons of USB ports Threadripper Video editing is so much faster than my old machine (more of a threadripper strength). CAD Renders are far faster too although most Fusion 360 operations are the same as before (It's multi-core use is poor).

Weaknesses of the product

The plastic decorative covers (carbon fiber I guess) are quite loose and seem unnecessary...this is a work machine though so aesthetics are not of primary importance. I'm not sure this board would adequately handle the >16 core CPUs. I never intend to use it for that anyways though (unless Threadripper 3 has some major changes).

Additional Comments

I wanted to followup my first review where I received a DOA board (due to a damaged socket) . Memory Express was very good about dealing with it and MSI accepted the return as a DOA. Memex transferred a replacement from another store since they were out of stock. Board has now been tested and so far (a couple of days) works well. I haven't attempted to get RAM speed up to 3200 yet but I will. I will say that although there shouldn't be a way to get a damaged socket I would recommend having it checked for both the customer and the store's sake. These are very expensive and the worry of being blamed for damage someone didn't cause is concerning and leads to angry reviews. I suspect the plastic guard had excess plastic left on from the molding maybe? Also I didn't buy my CPU from Memex (they had none in stock and I got a ridiculous deal elsewhere) so the thought of getting them to mount it never crossed my mind. I'm sure they would have though. Thanks to Memory Express for dealing with a grouchy customer.

Official Reply from Memory Express:

Thanks for the Second Review Richard!

I can now see why you didn't get the free Quick Mount when you purchased the Motherboard. That normally finds any bent pins before you leave the store.

Good to see you are back in town after being away for a few weeks so you couldn't get the new replacement board earlier.

A quick shout out to MSI as well for quickly approving the Board Swap; so we could keep Richard happy!



Works perfectly, so far...

Submitted on Tuesday, November 20, 2018
By Larry
From Edmonton

Strengths of the product

Purchased as I needed more pci express lanes. It may be a little slower when bench marked for reviews but I see no slowness when playing games, working or otherwise. If anything, everything seems to run smoother than the usual low pci express lanes motherboards.

Weaknesses of the product

I had to reset the bios to get it to run my Trident Z 3200 RAM properly. The only weakness is that I cannot sync the led's to my strix video card but I need to look into it more fully.

Additional Comments

In my case, I did have Memory Express install the cpu and update the bios and everything works perfectly. I have updated the bios since with no issues.

Came with bent pins in the socket

Submitted on Monday, November 05, 2018
By Richard
From Edmonton

Strengths of the product

Has the specs I wanted: 8 SATA ports, proper PCI-E slot spacing.

Weaknesses of the product

Can't even test it. after opening the socket and removing the sled and protective cover there were obvious bent pins in the socket which Memory Express did not check for in their so-called pin check. I'm thinking I got an unlabeled return or an MSI mistake.

Additional Comments

Memory Express had better take this board back; I damn well did not bend those pins and I'm not paying $600 (with tax and 4 year IPR) for a paper weight. If not this will be a Mastercard chargeback.

Official Reply from Memory Express:

TR4 Motherboards are a little different in that they require a key to see the CPU Socket pins. The key comes with the Threadripper CPU, complicating the straight pin verification process we normally do for Motherboards.

After contacting MSI on Richard's behalf, MSI has agreed to swap out RIchard's Motherboard with a brand new one. His store was out of stock, but a new one is being transfered across from our other Edmonton Store.

FYI: Bent Pins are another good reason to consider letting Memory Express do a free quick mount of the CPU, along with updating to the most recent BIOS version.



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