Archer AX55 AX3000 Dual-Band Wi-Fi 6 Wireless Router
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Monday, September 25, 2023
By: Robert
From: Edmonton
Strengths:
The router was working great for two months...
Weaknesses:
Then I started experiencing slow and unreliable 2.4GHz WiFi. After contacting TP-Link technical support and went through troubleshooting with them, they come to the conclusion that the router is defective and has to be replaced as is still under warranty.
But their warranty policy required the customer to pay for one way shipping to TP-Link CA and this is not negotiable. The cost of shipping exceeded 30% of the value of the router and it does not make sense to send it back.
Additional Comments:
Most reputable companies will pay for returning shipping, but not TP-Link. Keep in mind that if you are buying TP-Link product the warranty is not that great as it sounds.
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