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Wednesday, December 30, 2020
Great UI with lots of features and an integrated 3.5" HDD bay for surveillance
Buggy firmware and weak quality assurance testing, as of firmware 1.8.4 Dynamic DNS dose not work correctly using NoIP service
I couldn’t set it up out of the box, could not figure out why my port9 WAN will not get a public IP address, called my ISP to replace there modem to end up with the same exact issue no IP, ended up buying an SFP GPON Module from Amazon and got my fiber cable plugged in directly to Port10 and I was able to get a public IP address, after setting up the device, I wanted to test wan failover, so looking more in to this issue I ran across this reddit thread https://www.reddit.com/r/Ubiquiti/comments/jq5f3g/new_udm_pro_getting_only_100_fdx_100mbps_on_wan/ and Indeed I had the middle pin in the Wan port#9 is bent down all the way out of the box, I spent days and couldn’t figure it out, once the issue was isolated to a bent pin, I managed with a needle and a strong LED flash light to get the middle pin unstuck and it did sprung back to its location with a click sound and now I am able to get a public IP on port#9 from my ISP, wired thing it dose say tested and passed, Ubiquity has quality assurance issues, cause if it was truly tested it should be smooth sailing for me, I am still within the 14 day exchange period but I was afraid to exchange and to end up with another issue of some sort, since everything is working the way I wanted I will keep the unit. That review should have been 5/5 but since my unit had a defective port, I will stick with 3/5