All NEW Items carry a one (1) year limited warranty, unless otherwise specified. Refurbished Clearance items carry a sixty (60) day limited warranty and all other clearance items carry a one (1) year limited warranty unless otherwise specified.
In-store purchases may be returned within (7) days of original purchase date unless otherwise specified. Online orders may be returned within (7) days of receiving your order unless otherwise specified.
Exchanges of equivalent products are valid within (30) days from the original Invoice date on defective products only, unless otherwise specified.
All Software, Movies, Special orders, Water-Cooling and Projector sales are Final.
Printers, Projector bulbs, printer heads and other items containing consumables will only be accepted for return or Exchange if unopened.
Environmental levies may be charged where applicable.
Returns will not be accepted on items that are missing packaging or accessories or that have been physically altered, modified or damaged (a re-stocking fee may apply). Memory Express also reserves the right to refuse returns deemed to be an abuse of our return policy.