Retail Store Policies
Our Price Match Guarantee
Click here for full details on our Price Match Guarantee
Exchanging or returning products purchased in-store
- All Software, Special orders, Water-Cooling and Projector sales are Final.
- Printers, Projector bulbs, printer heads and other items containing consumables will only be accepted for return or Exchange if unopened.
- Returns are valid within (7) days of original purchase date unless otherwise specified.
- Exchanges of equivalent products are valid within (30) days from the original Invoice date on defective products only, unless otherwise specified.
- All NEW Items carry a one (1) year limited warranty and all CLEARANCE items carry a 30 day limited warranty unless otherwise specified.
- Environmental levies may be charged where applicable.
- Returns will not be accepted on items that are missing packaging or accessories or that have been Physically altered, modified or damaged (a re-stocking fee may apply).
Memory Express also reserves the right to refuse returns deemed to be an abuse of our return policy.
Component Sales Policies:
Components sold to and installed by the customer are done so at the customer’s own risk. Memory Express is not liable for any damage to the customer’s existing equipment caused by, but not limited to any defects or incompatibility issues with any components purchased from Memory Express.
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